Hideaway Reef Contact

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Need help with a coral listing, shipping weather, pickup timing, combining orders, or an arrive alive question? Send us a message and we’ll get back to you as soon as possible.

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Reach out before checkout if you have questions about a specific coral, order timing, or the best shipping window for your area.

Email support@hideawayreef.com Call or text (562) 542-0155 Text messages are welcome Local pickup Gainesville, VA · By appointment See available times →

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Our FAQ covers WYSIWYG coral, shipping, local pickup, payments, returns, and arrive alive details.

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Include your order number if you have one. For DOA or arrival concerns, please email clear photos to support@hideawayreef.com right away instead of using this form.